Track My Order
Because every groovy gift deserves a smooth journey.
Once your order hits the road, we’ll make sure you know where it is — from our printer’s hands to your doorstep.
🔔 Step-by-Step: Tracking Your Order
1. Check Your Email
As soon as your order ships, we’ll send a shipping confirmation email with your tracking number and a link to follow your package.
- Sender: support@groovylife.store
- Subject: Your GroovyLife order is on the way!
If you don’t see it, check your spam or promotions folder just in case.
2. Click the Tracking Link
Use the link in your email to view real-time updates from the shipping carrier (USPS, UPS, etc.).
3. Understanding Tracking Status
- Label Created: Your order is packed and waiting for pickup.
- In Transit: It's on the way — hang tight!
- Out for Delivery: It’s coming today! 🎉
- Delivered: Check your porch, mailbox, or with a neighbor.
⏱ Shipping Timelines
- Processing Time: 2–5 business days
- Shipping Time (U.S. only): 3–7 business days
During peak seasons or holidays, shipping may take a little longer — but we’ll always keep you in the loop.
📧 Didn’t Get a Tracking Email?
If it’s been more than 7 business days and you haven’t received tracking info, please contact us:
Please include your order number so we can help quickly.
🌱 A Note About Print-on-Demand
Since all items are custom-made just for you, it takes a few days before we ship. This helps reduce waste and keep our operation sustainable — and soulful.
💬 Still Have Questions?
We’re here to help — whether your package is doing the cha-cha or lost in the USPS abyss.
Reach out anytime at support@groovylife.store. We respond within 1–2 business days.
Thanks for being part of the groove. 🎷